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Limit sign-in duration#

Sign-in duration is a team setting that limits how long team members stay signed in to Jump Desktop apps. When the duration expires, members must sign in again. Use it to require members to sign in at regular intervals, for example every 30 days. The setting does not affect Jump Desktop Connect on hosts, API tokens, or Teams dashboard sessions. No duration is set by default.

Applies to#

  • Jump Desktop for Teams Enterprise plan.
  • Team administrators.

Set the duration#

  1. In the Teams dashboard, open your team and click Security.
  2. In Sign-In Duration, click Set Duration (or Change Duration if a duration is already set).
  3. Enter the duration in whole minutes. The minimum is 10.
  4. Click Set (or Change).

Result#

  • Setting a duration for the first time signs all team members out of Jump Desktop apps.
  • Decreasing it signs out members whose remaining sign-in time is longer than the new duration.
  • Increasing it does not affect members already signed in.

When a member's sign-in duration expires, Jump Desktop signs the member out. Sessions already in progress remain connected.

After a member signs in again, the sign-in lasts for the configured duration. If a user belongs to more than one team, the shortest duration applies. Joining a team with a shorter duration signs the user out if their current sign-in lasts longer than that duration.

Remove the duration#

  1. In Sign-In Duration, click the more menu (⋮) and choose Remove Duration.
  2. Click Remove.

Removing the duration does not affect members who are already signed in.