Choose a plan#
Jump Desktop for Teams is available in two plans, Pro and Enterprise, that add team features to a free Jump Desktop account. Compare the plans before you subscribe. For example, a small office that needs a dashboard and a few Access Groups can start on Pro, while an IT team that requires single sign-on, enforced Connect settings, or multiple virtual displays needs Enterprise.
For prices, see plans and pricing.
Quick guide#
- Accessing your own computers, or supporting one person? A Teams plan is not required. See Connect to your own computer and Remote support.
- Managing users and computers for a group, with a few Access Groups? Pro.
- Company sign-in (SSO or SCIM), enforced Connect settings, multiple virtual displays, 10-bit color, or USB devices other than game controllers (a Steam Controller also requires Enterprise)? Enterprise.
What each plan unlocks#
In the following tables, "Free" refers to a Jump Desktop account that is not on a team plan.
Team management#
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Teams dashboard: users, computers, invites, and pre-configured installers | No | Yes | Yes |
| Access Groups | No | Up to 5 | Unlimited |
| Activity Logs and Connection Logs | No | Yes | Yes |
| REST API | No | Yes | Yes |
| Group billing | No | Yes | Yes |
| Get diagnostic logs from a computer | No | Yes | Yes |
| Connect Configurations: enforce Connect settings on team computers, including Sleep Override and Max Session Duration | No | No | Yes |
Sign-in and security#
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Require 2-factor authentication for team members | No | Yes | Yes |
| Disable social sign-in for team members | No | Yes | Yes |
| Reset a member's 2-factor authentication | No | No | Yes |
| Single sign-on, SCIM, and domain verification | No | No | Yes |
| Limit sign-in duration | No | No | Yes |
| View where a member is signed in, and sign them out | No | No | Yes |
| Watermark | No | No | Yes |
| Sign in to hosts without a password | No | No | Yes |
| Restrict which local users and groups can sign in to hosts | No | No | Yes |
| On-premises relays, direct connections only, and Cloudless Fluid | No | No | Yes |
Sessions#
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Virtual displays | 1 | 1 | Up to 4 |
| Separate display windows in Jump Desktop for Windows | No | Yes | Yes |
| Color Good and High | Yes | Yes | Yes |
| Color Pro and Ultra (10-bit) | No | No | Yes |
| Stylus pressure, tilt, and rotation from Jump Desktop for Windows and Mac to Windows and Mac hosts | No | No | Yes |
| Bandwidth above 20 mbps, and broadcast and film frame rates | No | No | Yes |
| USB redirection of game controllers | Yes | Yes | Yes |
| USB redirection of other devices, such as drawing tablets, control panels, and a Steam Controller with its touchpads and gyro | No | No | Yes |
Jump Desktop for macOS includes separate display windows without a plan.
Trial and billing#
- Both plans start with a 14-day free trial, which begins when you add the first computer to the team. See Get started with Jump Desktop for Teams. Single sign-on cannot be configured during a trial.
- Teams are billed for each member with remote access enabled; to avoid billing for administrators who never connect, disable their remote access. See Team roles and remote access.
- A Teams subscription includes Mac app licenses for team members. The Windows and Android Beta apps and browser access are free; the iPhone and iPad app is purchased separately. See App purchases across devices.
- To subscribe or change plans, a team administrator opens the team in the Teams dashboard and clicks Billing.
- While a payment is past due, removing or disabling users does not lower the past-due bill. Seat changes take effect once the subscription is reactivated. The dashboard shows a banner saying so on the team overview, Users, a user's page, and Add Users.
Read billing estimates#
Team administrators can compare billing cycles on the team's Billing page. For a new subscription or when resubscribing, plan cards show prices per user per month, before tax. With yearly billing selected, this is the monthly equivalent of the annual price.
When switching a monthly subscription to yearly billing, the Yearly billing dialog may show an estimated annual charge for the team's seats. The estimate states whether tax is already included or will be added when billed. The estimate is before any credit for the unused part of the current monthly subscription. Confirm the billing cycle on Billing after switching.