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Get started with Jump Desktop for Teams#

Jump Desktop for Teams enables an administrator to add an organization's computers and users to a team and to control which users can connect to each computer. Use it when several people require remote access, for example so staff can connect to their office computers from home. Setup consists of four steps: create a team, add computers, invite users, and grant access. A team administrator performs every step. For a larger rollout with single sign-on, managed settings, or deployment tools, follow Set up Jump Desktop for an organization.

Before you start#

  • A Jump Desktop account. Sign in to the Teams dashboard.
  • Access to the computers you want to add. Pre-configured installers are available for Windows and macOS.

Steps#

  1. Create the team. In the Teams dashboard sidebar, click Create Team. Enter a Team Name, optionally invite people by email, and choose which users can connect to computers added with the team installer (see Installer access options). Click Create Now, then Finish.
  2. Add computers. On the team page, click Add Computers, then click your installer under Pre-configured installers. Copy a link (Windows (EXE), Windows (MSI), or Mac OS (PKG)) and run the installer on each computer to join it to the team. See Add and manage computers.
  3. Add users. On the team page, click Add Users, then Invite Someone, and send an email invite or create a public invite link. See Add and manage users. Send invited users Join your team and connect.
  4. Grant access. Click Computers, open a computer, click Add Remote Access, and select users or Access Groups. Skip this step for users who already have access through the installer. To manage access for many computers, use Access Groups.

Installer access options#

The Create Team wizard creates your first installer and an Access Group named Team Name's Group 1. This Access Group contains you and everyone you invited in the wizard.

Option Who can connect to computers added with this installer
Everyone I invited earlier will be allowed to connect. (default) You and everyone you invited in the wizard.
No one will be allowed to connect. I'll give access manually once the computer is added. Only you. Grant other users access to each computer individually (step 4).

Warning

With Everyone I invited earlier, every person you invited can connect to every computer added with that installer. If each person requires access only to their own computer, choose No one and grant access to each computer individually.

To verify the access an installer grants, click Add Computers, click the installer under Pre-configured installers, and read Remote Access Permissions. To change access later, edit the Access Group or a computer's remote access.

The 14-day free trial starts when you add the first computer. For plan details, see Choose a plan, or click Billing on the team page.

Check that it worked#

  • The computer is listed in Computers.
  • Users who accepted their invite are listed in Users.
  • Users see their computers in Jump Desktop, or in the Teams dashboard under My Computers.

Next steps#